Returns and Warranty

List of non-returnable/nonrefundable products include

  • Any product that has been used or put into service and exceeded the warranty period.
  • Any product that is rejected after requested inspections are complete.
  • Any pump component that has been modified from its original configuration, such as trimmed impellers.
  • Any special-ordered non-standard material of construction.
  • Any ball bearings, gaskets, O-rings, and other loose elastomeric components.
  • Any special mechanical seals and glands.
  • Any baseplate assembly that has been drilled for motor mounting or a special order.
  • Any columns, shafts and discharge pipe assemblies for vertical sump pumps,
  • Any customer-specified controls.
  • Any Motor